1. SHIPPING & DELIVERY POLICY
At Look, we provide Standard delivery to any address within Pakistan. However, do note that we do not deliver to PO Boxes, military and restricted areas.
On the front, we deliver to most areas that our logistics partners have affiliates in, and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Saturday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of the order, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of orders. An email confirmation will be sent for all orders once received.
Standard Courier – is for all local orders and it takes approximately 2-4 working days to reach you after order confirmation.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
4. MODE OF PAYMENTS
We provide a hassle-free and risk-free “Cash On Delivery” payment method for all customers located within Pakistan.