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Free Shipping on All Orders Over Rs: 3000

Common queries answered

Frequently asked Questions

Yes we do Ship out of Pakistan.

All you have to do is to transfer the value of product in our bank account (ask from support team), & The FedEx Account Details.

Once we receive payment we will release the shipment. 

Yes, We Ship all Over Pakistan with Cash on Delivery.

Once we receive your Order, you will receive a confirmation call from one of our Customer support within 24 Hours (1-Working-Day), Usually your order will be shipped 1-2 business days after confirmation of your order (subject to payment clearance and stock availability) after that you will receive your order within in 2 to 4 working days.

In case of any changes please contact our customer support and provide them with your new shipping address.

Due to any changes please contact our customer support and provide them your new shipping address.

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Yes it is allowed to open and check the product for some major cities if the courier allows us for this facility as they have a STRICT policy for not opening the parcel.

But yes we have a solution for you; 
Kayaz Fashion sends all the parcels in One Sided Transparent Flyer, so you can verify your order before payment.

As we have a strict QC system for all products at our warehouse but still if you receive a defected product KAYAZ FASHION is responsible for the exchange of defected product and will bear the expense for the exchange.

Just contact our Customer support and share the Details, Order Number with some evidence.

once we both agree please send-back the defective product to us and we will exchange and send it back to you.

Note: claim must be registered within 15 working days.

We want you to be happy with your purchase and we apologize if it is not. For whatever reason if you are not satisfied, we will be very happy to provide exchange for any product purchased from us if the conditions are as following.

  • Exchange¬†is ONLY valid in case of defected / faulty product claimed must be registered within¬†15¬†working days.
  • Exchange¬†within 15 days of purchase, with original packing and item, should be in saleable condition, especially Tags on product and must be unused.
  • In Case of Exchange the customer is responsible to Send Back the Product with any courier Service or by themselves. Once KAYAZ FASHION will Receive the product at our warehouse, Our Team will check the product & Packing.
  • If everything is fine we will proceed for exchange.
  • Customer will pay re-shipment courier Charges which is for¬†Karachi Rs. 150 & Other Cities Rs. 250.

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We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide returns for all items purchased from us if the following conditions are met :

  • Easy Return within 15 days, No Question will ask.
  • In Case of Return Buyer is responsible to Send Back that Product using any Courier Service or by Him Self.
  • Once Kayaz-Fashion Receives the product In House, Our Team checks the product & Packing.
  • If everything is fine we will transfer Buyer Money after deduction of First Shipment courier Charges which is for Karachi Rs. 150 & Other Cities Rs. 250
  • Return Product remaining payment will be transfer in 7 days once received back with same condition.
  • Return Payment can be transfer to the buyer through Jazz-Cash, Easy Paisa, or Bank Transfer.

For More Information Click Here

Our Contact Details are following:

Telephone : +92-21-32775292

Cell / WhatsApp : 0334-1975292, 0336-0975292

Note: Our Working Hours are 1:00pm to 9:00pm (Working Days Only)

Email : [email protected]

You are always welcome to visit us Click Here for Location

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